Service Department | Roughneck Harley-Davidson®
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Vehicle Information

Describe Service Needs


Engines speak louder than words

When you're invested in making sure your motorcycle stays in great working order for years to come, you need knowledge and skill you can count on. Our highly trained technicians are dedicated to maintaining and servicing your Harley-Davidson® so you can get the most out of your purchase. Here at Roughneck Harley® we are motorcycle enthusiasts, and we know that getting out on the road is your priority.

We offer immediate access to your factory warranty history, safety campaigns, engine management system upgrades and technical information. Plus, you'll get up-front estimates and the peace of mind of knowing that your bike is serviced by the people who know it best.

Our factory-trained technician team is something we are hugely proud of; we have two Harley-Davidson® Level 5 Master Technicians, 1/2 our techs are Master level! And we have a female Master tech, one of only a handful in the entire nation. This outstanding service staff are here to keep you and your Harley® bike where you belong - on the road. From scheduled maintenance to custom upgrades we have the factory-approved parts, tools and diagnostic equipment to keep your motorcycle tuned to exacting Harley-Davidson® standards.

Roughneck Harley® is proud to provide quality service to the areas of Hallsville, Lakeport, and Marshall, TX.

Typical Scheduled Maintenance Includes:

  • Check tire pressure
  • Check chains and/or belts
  • Lubricate controls and fittings
  • Service air cleaner
  • Adjust clutch
  • Replace spark plugs
  • Check brake pads and fluid
  • Aim headlights
  • Change primary fluid
  • Change transmission fluid
  • Check charging system
  • Road test

... and more

Dyno Service

Our Dyno machine measures and analyzes torque output to calculate horsepower and supplies other insights to the Dyno operator. We use that information to tune your bike so you get optimum horsepower and maximum enjoyment.

For your convenience, the Service Desk is open:

Monday - 
Tuesday - 
Wednesday - 
Thursday - 
Friday - 
Saturday - 

Need Service Help?

Please call our service department at  to schedule your service work.

Roughneck Harley® Express Lane Service in Longview, TX

Here at Calculated Risk Motorcycle Group's Roughneck , we recognize the value of your time and your wish to make regular motorcycle maintenance more convenient and affordable. This year we are expanding our service operations to include Express Lane Service*. All services requiring one hour or less will be taken without appointment.

Remember, if it can be done in an hour or less, the Express Lane™ is your best bet! If it is determined that your motorcycle needs additional service, a convenient schedule appointment can be made to complete the work. Our dealership is located in Longview, TX, near Hallsville, Marshall, and Lakeport, Texas.

Express Lane™

Services Include

  • Oil change
  • Tire change
  • Minor parts & accessories installations

*Appointments are not required for Express Lane™ services but they are on a first come, first serve basis so customers are encouraged to call ahead.

Thank you